Privacy notice
Date of adoption: 2018-07-03
Table of contents
- Date of adoption (date of approval) Date of adoption of this notice
Data controller details
Legal background, legal basis, purpose, scope of personal data processed and duration of data processing on the website
Data processing
Rights of the data subject
Data controller
Company name: Üveg-Világ Kft.
Registered office: 5900 Orosháza, Móra Ferenc utca 1.
Tax number: 13575302-2-04
Community Tax Number: HU13575302
Company registration number: 04-09-006828
Bank account number (HUF): MKB BANK: 1030 0002 1034 3868 4902 0046
IBAN number: HU30 1070 0316 4307 4103 5000 0005 (euros account)
IBAN number: HU56 1030 0002 1034 3868 4902 0046 (forint account)
Statistical reference number: 13575302-4752-113-04
Chamber registration number: 13A18303
Administration:
Address.
Telephone: 06 68 418 475
Email: info@uvegvilag.tartalomugynokseg.hu
Receipt of goods:
Address: 14, Szüret u. 14.
Address2: Budapest, Jászberényi út
Phone: 06 68 418 475
Email: info@uvegvilag.tartalomugynokseg.hu
Location service
Name:Attila Kátai private entrepreneur
Address:5900 Orosháza Balassa Pál utca 25/A
E-mail cím:info@coffedesign.hu
Telefonszám:+36302326571
Description of data processing during the operation of the webshop
Information about the use of cookies
What is a cookie?
The Data Controller uses so-called cookies when you visit the website. A cookie is a set of information consisting of letters and numbers that our website sends to your browser in order to save certain settings, facilitate the use of our website and help us to collect some relevant statistical information about our visitors.
Some of the cookies do not contain any personal information and cannot be used to identify the individual user, but some of them contain a unique identifier – a secret, randomly generated sequence of numbers – that is stored on your device, thus ensuring your identification. The duration of each cookie is described in the relevant description of each cookie.
Legal background and legal basis of cookies:
The legal basis for processing is your consent pursuant to Article 6(1)(a) of the Regulation.
Main features of the cookies used by the website:
Google Adwordscookie When someone visits our site, the visitor’s cookie ID is added to the remarketing list. Google uses cookies – such as NID and SID cookies – to customise the ads you see in Google products, such as Google Search. It uses such cookies, for example, to remember your recent searches, your previous interactions with advertisements from individual advertisers or search results, and your visits to advertisers’ websites. The AdWords conversion tracking feature uses cookies. To track ad sales and other conversions, cookies are saved on a user’s computer when they click on an ad. Some common uses of cookies include: selecting ads based on what is relevant for a particular user, improving campaign performance reporting, and avoiding displaying ads that the user has already viewed.
Google Analyticscookie:Google Analytics is Google’s analytics tool that helps website and application owners to get a more accurate picture of their visitors’ activities. The service may use cookies to collect information and report statistics about website usage without individually identifying visitors to Google. The main cookie used by Google Analytics is the “__ga” cookie. In addition to generating reports from website usage statistics, Google Analytics, together with some of the advertising cookies described above, can also be used to display more relevant ads in Google products (such as Google Search) and across the web.
Remarketing cookies:May appear to previous visitors or users when browsing other sites on the Google Display Network or searching for terms related to your products or services
Strictly necessary cookies:These cookies are essential for the use of the website and allow you to use its essential functions. Without them, many of the site’s features will not be available to you. The lifetime of these types of cookies is limited to the duration of the session.
Cookies to improve your user experience: these cookies collect information about your use of the website, such as which pages you visit most often or what error messages you receive from the website. These cookies do not collect any information that identifies the visitor, i.e. they are completely generic and anonymous. We use the information they provide to improve the performance of the website. The lifetime of these types of cookies is limited to the duration of the session.
Session cookie:These cookies store the visitor’s location, browser language, payment currency and their lifetime is the time the browser is closed or up to 2 hours.
Last viewed product cookie:Records the products last viewed by the visitor. Their lifetime is 60 days.
Last viewed category cookie:Stores the last viewed category. It has a lifetime of 60 days.
Recommended products cookie:Records the list of products you want to recommend in the “recommend to a friend” function. Lifetime 60 days.
Mobile version, design cookie:Detects the device used by the visitor and switches to full view on mobile. Lifetime 365 days.
Cookie acceptance cookie:Accepts cookie storage statement in the warning window when you visit the site. Lifetime 365 days.
Shopping cart cookie:Records the products you have added to your shopping cart. Lifetime 365 days.
Smart offer cookie:Records the conditions under which smart offers are displayed (e.g. whether the visitor has been on the site before, whether they have placed an order).
come_fromProduces a redirect. Lifetime 10 minutes.
Facebook pixel (Facebook cookie)A Facebook pixel is a code that allows the website to report conversions, create audiences and provide the site owner with detailed analytics on how visitors use the website. The Facebook pixel is used to display personalised offers and ads to website visitors on Facebook. You can read Facebook’s privacy policy here: https://www.facebook.com/privacy/explanation
If you do not accept the use of cookies, certain features will not be available to you. For more information on how to delete cookies, please follow the links below:
- Internet Explorer: http://windows.microsoft.com/en-us/internet-explorer/delete-manage-cookies#ie=ie-11
- Firefox: https://support.mozilla.org/en-US/kb/cookies-information-websites-store-on-your-computer
- Mozilla: https://support.mozilla.org/hu/kb/weboldalak-altal-elhelyezett-sutik-torlese-szamito
- Safari: https://support.apple.com/kb/ph21411?locale=en_US
- Chrome: https://support.google.com/chrome/answer/95647
Data processed for the purposes of contracting and performance
There may be more than one processing operation for the purposes of contracting and performance. Please note that data processing in relation to complaint handling and warranty management will only take place if you exercise one of these rights.
If you do not make a purchase through the webshop, but are only a visitor to the webshop, the processing for marketing purposes may apply to you if you give us your consent for marketing purposes.
For more details on processing for the purposes of contracting and performance:
Contact
For example, if you contact us by email, contact form or telephone with a query about a product.
You can order from the webshop at any time without prior contact.
Data processed
The data you provide when contacting us.
Duration of processing
The data will only be processed until the contact is completed.
Legal basis for processing
Your voluntary consent, which you provide to the Data Controller by contacting us. [Processing under Article 6(1)(a) of the Regulation]
Registration on the website
By storing the data provided during registration, the Data Controller can provide a more convenient service (e.g. the data subject does not have to provide his/her data again for a new purchase). Registration is not a condition for the conclusion of a contract
Data processed
The Data Controller processes your name, address, telephone number, e-mail address, the characteristics of the product purchased and the date of purchase.
Duration of processing
Until you withdraw your consent.
Legal basis for processing
Your voluntary consent, which you provide to the Data Controller by registering [processing under Article 6(1)(a) of the Regulation]
Processing of the order
The processing of orders involves processing activities necessary for the performance of the contract
Data processed
The Data Controller processes your name, address, telephone number, e-mail address, the characteristics of the product purchased, the order number and the date of purchase.
If you have placed an order in the webshop, the processing and the provision of the data are necessary for the performance of the contract.
Duration of processing
We process the data for 5 years according to the statute of limitations in civil law.
Legal basis for processing
Performance of the contract. [Processing under Article 6(1)(b) of the Regulation]
Issue of the invoice
The data management process is carried out in order to issue invoices in accordance with the law and to fulfil the obligation to keep accounting records. Pursuant to Article 169 (1) to (2) of the Tax Act, companies must keep accounting documents that directly and indirectly support the accounting.
Data processed
Name, address, e-mail address, telephone number.
Duration of processing
Invoices issued must be kept for 8 years from the date of issue of the invoice, pursuant to Section 169 (2) of the State Act.
Legal basis for processing
Pursuant to Article 159 (1) of Act CXXVII of 2007 on Value Added Tax, the issue of an invoice is mandatory and must be kept for 8 years pursuant to Article 169 (2) of Act C of 2000 on Accounting [data processing pursuant to Article 6 (1) (c) of the Regulation].
Processing of data relating to the transport of goods
The data processing is carried out for the purpose of the delivery of the ordered product.
Data processed
Name, address, e-mail address, telephone number.
Duration of processing
The Data Controller processes the data for the duration of the delivery of the ordered goods.
Legal basis for processing
Performance of the contract [processing under Article 6(1)(b) of the Regulation].
Warranty management
The processing is carried out for the purpose of handling warranty complaints. If you have requested warranty management, the processing of your data and the provision of your data is mandatory.
Data processed
Customer name, phone number, email address, complaint content.
Duration of processing
We keep warranty complaints for 5 years under the Consumer Protection Act.
Legal basis for processing
Whether or not you contact us for a guarantee is your voluntary decision, however, if you contact us, we are obliged to keep the complaint for 5 years pursuant to Article 17/A (7) of the Consumer Protection Act of 1997 (CLV of 1997) [processing of data pursuant to Article 6 (1) (c) of the Regulation]
Handling other consumer complaints
The data management process is used to handle consumer complaints. If you have made a complaint to us, the processing of the data and the provision of the data is essential.
Data processed
Customer name, telephone number, email address, complaint content.
Duration of processing
We keep warranty complaints for 5 years under the Consumer Protection Act.
Legal basis for processing
Whether you contact us with a complaint is a voluntary decision, but if you contact us, we are obliged to keep the complaint for 5 years pursuant to Article 17/A (7) of the Consumer Protection Act of 1997 (CLV of 1997) [processing of data pursuant to Article 6 (1) (c) of the Regulation].
Data processed in relation to the justification of consent
When registering, ordering or subscribing to a newsletter, the IT system stores the IT data relating to the consent for the purpose of subsequent verifiability.
Data processed
Date of consent and IP address of the data subject.
Duration of data processing
Due to legal requirements, consent must be verifiable at a later date, therefore the duration of the data storage will be stored for a period of limitation after the termination of the data processing.
Legal basis for processing
Article 7(1) of the Regulation imposes this obligation. [Processing under Article 6(1)(c) of the Regulation]
Processing for marketing purposes
Data processing in connection with the sending of the newsletter
Data processed
Name, address, e-mail address, telephone number.
Duration of data processing
Until the data subject’s consent is withdrawn.
Legal basis for processing
Your voluntary consent, which you give to the Data Controller by subscribing to the newsletter [processing under Article 6(1)(a) of the Regulation]
Processing in connection with the sending and display of personalised advertising
Data processed
Name, address, e-mail address, telephone number.
Duration of processing
Until your consent is withdrawn.
Legal basis for processing
Your specific and voluntary consent given to the Data Controller at the time of the collection of the data [processing under Article 6(1)(a) of the Regulation]
Remarketing
The processing is carried out as a remarketing activity using cookies.
Data processed
Data processed by cookies as defined in the Acookie Notice.
Duration of processing
The data storage period of the cookie, more information is available here:
Google general cookie notice: https://www.google.com/policies/technologies/types/
Google Analitycs notice: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage?hl=hu
Facebook notice: https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen
Legal basis for data processing
Your voluntary consent, which you provide to the Data Controller by using the website [processing in accordance with Article 6(1)(a) of the Regulation].
Prize draw
The data processing process is carried out for the purpose of running the prize draw.
Data processed
Name, email address, phone number.
Duration of processing
The data will be deleted after the end of the competition, except for the winner’s data, which the Data Controller is obliged to keep for 8 years under the Accounting Act.
Legal basis for data processing
Your voluntary consent given to the Data Controller by using the website. [Processing pursuant to Article 6(1)(a) of the Regulation]
Other processing
If the Data Controller intends to carry out further processing, it will provide prior information on the relevant circumstances of the processing (legal background and legal basis of the processing, purpose of the processing, scope of the data processed, duration of the processing).
You will be informed that written requests for data from public authorities based on a legal mandate must be complied with by the Data Controller. The Data Controller shall keep records of data transfers in accordance with Article 15 (2) – (3) of the Data Protection Act (to which authority, what personal data, on what legal basis, when the Data Controller transferred the data), the content of which the Data Controller shall provide information on request, unless the provision of information is excluded by law.
On the use of processors and their activities in relation to data processing
Processing for the storage of personal data
Name of the data processor: Attila Kátai, sole proprietor
Contact details of the data processor:
Telefonszám:+36302326571
E-mail cím:info@coffedesign.hu
Address:5900 Orosháza Balassa Pál utca 25/A
The Data Processor stores personal data on the basis of a contract with the Data Controller. The Data Controller is not entitled to access the personal data.
Data processing activities related to the transport of goods
Name of data processor:Magyar Posta Zártkörűen Működő Részvénytársaság
Registered office of the data processor:1138 Budapest, Dunavirág utca 2-6.
Telephone number of the data processor: +36-1/767-8200
E-mail of the data processor címe:ugyfelszolgalat@posta.hu
The Data Processor shall assist in the delivery of the ordered goods on the basis of a contract with the Data Controller. In doing so, the Data Processor may process the name, address and telephone number of the customer until the end of the calendar year following the dispatch of the postal consignment, after which it shall delete them immediately.
Data processing in relation to accounting
Name of the Data Processor:
Registered office of the processor:
Telephone number of the processor:
E-mail address of the data processor:
The Data Processor shall assist in the accounting of invoices on the basis of a written contract with the Data Controller. In doing so, the Data Processor shall process the name and address of the data subject to the extent necessary for the accounting records, for the period of time pursuant to Section 169 (2) of the Act, after which it shall delete them without delay.
Processing of data in connection with invoicing
Name of the data processor:
Registered office of the data processor:
Telephone number of the data processor:
E-mail address of the data processor:
The Data Processor contributes to the recording of accounting documents on the basis of a contract with the Data Controller. In doing so, the Data Processor shall process the name and address of the data subject to the extent necessary for the accounting records, for the period of time pursuant to Section 169 (2) of the Act, after which it shall delete them.
Online Marketing and offline marketing system management:
Name: Attila Kátai E.V.
Address.
Phone number: +36302326570
E-mail address: info@coffedesign.hu
Website: coffedesign.hu
Contracted Administrator:
Pál Brachna ev.
Address.
Phone number: (30) 625 6445
For the duration of the processing, you have the following rights under the provisions of the Regulation:
- the right to withdraw consent
access to personal data and information on data processing
the right to rectification
restriction of processing,
right to erasure
right to object
the right to portability.
If you wish to exercise your rights, this will involve identifying yourself and the Data Controller will need to communicate with you as necessary. For this purpose, identification will require the provision of personal data (but identification may only be based on data that the Controller already holds about you) and your complaints about the processing will be available on the Controller’s email account within the time period specified in this Notice in relation to complaints. If you have been a customer of ours and would like to be identified for the purposes of complaint handling or warranty handling, please also provide your order ID for identification purposes. We can use this to identify you as a customer.
The Data Controller will respond to complaints about data processing within 30 days at the latest.
Right to withdraw consent
You have the right to withdraw your consent to data processing at any time, in which case the data will be deleted from our systems. However, please note that in the case of an outstanding order, withdrawal may result in our inability to deliver to you. In addition, if the purchase has already been made, we may not be able to delete the billing data from our systems under accounting regulations, and if you have a debt to us, we may process your data in the event of withdrawal of consent on the basis of a legitimate interest in the recovery of the debt.
Access to personal data
You have the right to receive feedback from the Data Controller as to whether your personal data is being processed and, if it is being processed, the right to:
to have access to the personal data processed; and
to be informed by the Controller of the following information:
the purposes of the processing;
the categories of personal data processed concerning you; and
information about the recipients or categories of recipients to whom or with which the personal data have been or will be disclosed by the Controller;
the envisaged period of storage of the personal data or, where this is not possible, the criteria for determining that period;
your right to obtain from the Controller the rectification, erasure or restriction of the processing of personal data concerning you and, where the processing is based on legitimate interests, to object to the processing of such personal data;
the right to lodge a complaint with a supervisory authority;
if the data have not been collected from you, any available information about their source;
the fact of automated decision-making (if such a process is used), including profiling, and, at least in these cases, clear information on the logic used and the significance and likely consequences for you of such processing.
The purpose of the exercise of this right may be to ascertain and verify the lawfulness of the processing, and the Data Controller may charge a reasonable fee for providing the information in exchange for repeated requests for information.
Access to personal data is provided by the Data Controller by sending you, by email, the personal data and information processed after you have identified yourself. If you are registered, we will provide access so that you can view and verify the personal data we process about you by logging into your account.
Please indicate in your request whether you want access to your personal data or information on data management.
Right to rectification
You have the right to have inaccurate personal data relating to you corrected by the Data Controller without delay upon your request.
Right to restriction of processing
You have the right to obtain, at your request, restriction of processing by the Controller if one of the following conditions is met:
You contest the accuracy of the personal data, in which case the restriction shall apply for the period of time necessary to allow the Controller to verify the accuracy of the personal data, if the accuracy of the data can be established immediately, the restriction shall not apply;
the processing is unlawful, but you object to the erasure of the data for any reason (for example, because the data are important to you for the purposes of pursuing a legal claim) and therefore do not request the erasure of the data but instead request the restriction of their use;
the Controller no longer needs the personal data for the purposes for which they are processed, but you require them for the establishment, exercise or defence of legal claims; or
you have objected to the processing, but the Controller may have a legitimate interest in the processing, in which case, until it is established whether the legitimate interests of the Controller override your legitimate interests, the processing should be restricted.
Where processing is subject to restriction, such personal data may be processed, except for storage, only with the consent of the data subject or for the establishment, exercise or defence of legal claims or for the protection of the rights of another natural or legal person or of an important public interest of the Union or of a Member State.
The controller shall inform you in advance (at least 3 working days before the restriction is lifted) of the lifting of the restriction on processing.
Right to erasure – right to be forgotten
You have the right to obtain from the Data Controller the erasure of personal data concerning you without undue delay where one of the following grounds applies:
the personal data are no longer necessary for the purposes for which they were collected or otherwise processed by the Controller;
You withdraw your consent and there is no other legal basis for the processing;
You object to the processing based on legitimate interest and there is no overriding legitimate ground (i.e. legitimate interest) for the processing,
the personal data have been unlawfully processed by the controller and this has been established on the basis of the complaint,
the personal data must be erased in order to comply with a legal obligation under Union or Member State law applicable to the Controller.
If the Controller has disclosed personal data processed about you for any lawful reason and is required to delete it for any of the reasons set out above, it shall take reasonable steps, including technical measures, taking into account the available technology and the cost of implementation, to inform other controllers that have processed the data that you have requested the deletion of the links to or copies of the personal data in question.
Deletion does not apply where the processing is necessary:
for the exercise of the right to freedom of expression and information;
to comply with an obligation under Union or Member State law that requires the controller to process personal data (such as processing in the context of invoicing, where the storage of the invoice is required by law) or to carry out a task carried out in the public interest or in the exercise of official authority vested in the controller;
for the establishment, exercise or defence of legal claims (e.g. where the Controller has a claim against you and has not yet settled it, or in the course of dealing with a consumer complaint or a complaint about data processing).
Right to object
You have the right to object to the processing of your personal data based on legitimate interests at any time on grounds relating to your particular situation. In such a case, the Controller may no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms or for the establishment, exercise or defence of legal claims.
Where personal data are processed for direct marketing purposes, you have the right to object at any time to the processing of personal data concerning you for such purposes, including profiling, where it is related to direct marketing. If you object to the processing of your personal data for direct marketing purposes, your personal data may no longer be processed for those purposes.
Right to portability
If the processing is automated or if the processing is based on your voluntary consent, you have the right to request the Controller to receive the data you have provided to the Controller, which the Controller will make available to you in xml, JSON or csv format, and if technically feasible, you may request that the Controller transfer the data in this format to another controller.
Automated decision-making
You have the right not to be subject to a decision based solely on automated processing (including profiling) which produces legal effects concerning you or similarly significantly affects you. In such cases, the controller must take appropriate measures to protect the rights, freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention by the controller, to express his or her point of view and to object to the decision.
The above shall not apply where the decision:
necessary for the conclusion or performance of a contract between you and the controller;
is permitted by Union or Member State law applicable to the controller which also lays down appropriate measures to protect your rights and freedoms and legitimate interests; or
is based on your explicit consent.
Registration in the Data Protection Register
Pursuant to the provisions of the Data Protection Act, the Data Controller was required to register certain of its data processing operations in the data protection register. This notification obligation ceased as of 25 May 2018.
Data security measures
The Data Controller declares that it has implemented appropriate security measures to protect personal data against unauthorised access, alteration, disclosure, transmission, disclosure, erasure or destruction, accidental destruction or accidental damage and inaccessibility resulting from changes in the technology used.
the Data Controller will make every effort, within its organisational and technical possibilities, to ensure that its data processors also take appropriate data security measures when working with your personal data.
Remedies
If you believe that the Data Controller has violated a legal provision on data processing or has failed to comply with a request, you may initiate an investigation procedure with the National Authority for Data Protection and Freedom of Information (postal address: 1530 Budapest, PO Box 5, e-mail: ugyfelszolgalat@naih.hu) to stop the alleged unlawful processing.
You are also informed that in case of violation of the legal provisions on data processing or if the Data Controller has not complied with any of your requests, you may bring a civil action against the Data Controller before a court.
Amendments to the Privacy Notice
The Data Controller reserves the right to amend this Privacy Notice in a way that does not affect the purpose and legal basis of the processing. By using the website after the amendment has entered into force, you accept the amended privacy notice.
If the Data Controller wishes to carry out further processing of the data collected for purposes other than those for which they were collected, the Data Controller will inform you of the purposes of the processing and the information below before carrying out the further processing:
the duration of the storage of personal data or, where this is not possible, the criteria for determining that duration;
your right to request the Controller to access, rectify, erase or restrict the processing of personal data concerning you and, in the case of processing based on legitimate interest, to object to the processing of personal data and, in the case of processing based on consent or a contractual relationship, to request the right to data portability;
in the case of processing based on consent, that you may withdraw your consent at any time,
the right to lodge a complaint with a supervisory authority;
whether the provision of the personal data is based on a legal or contractual obligation or is a precondition for the conclusion of a contract, whether you are under an obligation to provide the personal data and the possible consequences of not providing the data;
the fact of automated decision-making (where such a process is used), including profiling, and, at least in these cases, clear information about the logic used and the significance and likely consequences for you of such processing.
Processing can only start after this, if the legal basis for the processing is consent, and you must consent to the processing in addition to being informed.
This document contains all relevant information on data processing in connection with the operation of the webshop in accordance with the General Data Protection Regulation of the European Union 2016/679 (hereinafter referred to as the GDPR) and the Act of 2011 CXII of the European Parliament and of the Council of 2011 (hereinafter referred to as the Infotv.).
